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Wednesday 7 May 2014

Pharmaceutical branding strategies




Pharmaceutical brands: state of the pharmaceutical brandscape

Pharmaceutical branding strategies

Pharmaceutical branding describes the process whereby companies attempt to transform an active chemical compound into a recognisable package of associated brand values. These values, such as effectiveness, safety, trust and other more emotional associations, have become increasingly important levers through which pharmaceutical marketers can look to achieve greater market share and loyalty in an evermore competitive market space. Pharmaceutical branding efforts impact on a range of related strategies, including brand name development, Rx-to-OTC switching, DTC marketing, PR and corporate communications.

Rather than present a generalised summary of current perspectives in pharmaceutical branding strategies, this report brings together the different views found from across the industry, presented directly from the experiences of leading experts in the field. The report contains the views of ten experts drawn from across different sectors of the branding arena, including industry product and marketing managers, advertising agency executives and management consultants. In an attempt to shed light on the future direction of this dynamic topic, Pharmaceutical Branding Strategies provides a unique window into the perspectives and experiences of those leaders at the forefront of shaping that future.

There are a number of reasons why pharmaceutical brands have become more important. First of all you have got to create more value from your molecule above and beyond the obvious benefit. Secondly you want to create an entity that is differentiable from your competitors. In addition to that, you have the potential to create a sustainable entity through which to leverage the value of your brand.

Pharmaceutical companies need to clearly define the value that their brands have in the marketplace above-and-beyond that of the competition. Only by clearly defining and managing that value can they begin to build and leverage brand equity moving forward.

The importance of pharmaceutical brands

If you look at why people create brands, there are a number of reasons. Fundamentally, they include being able to sell a product at a higher price and being able to create a sustainable entity through which to differentiate it from the competition and to leverage the brand going forward. If you look at the traditional pharmaceutical model, the model was to invest a lot of money to develop an innovative product for which you get a patent life and when that patent is over you launch a new product. Once a molecule was approved you could more-or-less charge anything you like, and so pricing was never really an issue. The life of the brand was seen to last only as long as the life of the patent, and so it was not really possible to create a sustainable entity. Therefore, traditionally, pharmaceutical brands were created to build awareness. When pharmaceutical marketers talked about branding what they really meant was brand awareness and whether or not a physician recognizes your product.

If you look at what has happened in pharmaceutical marketing over more recent years, a number of key factors can be extrapolated that have impacted on the way in which brands are now viewed and developed. First there are considerable price pressures going on. The differences in prices between Europe and the US are huge, with European markets much more restricted in what they are willing to pay for pharmaceutical products. Pharmaceutical pricing has become increasingly important, where “if I am going to pay that much money for something it had better be worth it”. This trend is now evident in the US with the recent Medicare/Medicaid reforms meaning that individual states will have a significant drug bill, beginning to put the same sort of pressure on US prices that European governments currently exert on European prices.

Secondly, typically what used to happen in the pharmaceutical industry was that companies would develop and launch a new molecule that was many times better than the last one. It was probably more effective, it was probably much safer and worked faster, lasted longer and had all sorts of tangible benefits. If you go back to the 1980s and 1990s, you would also have the market to yourself for maybe 4 or 5 years after launch. However, now the whole model has changed. Innovations are smaller and smaller – it is getting harder and harder to produce significant improvements. New drugs may work in different ways, but they rarely work much better than the previous drugs on the market. As a result, distinguishing your drug has become very important and the chance of you having the market to yourself for any significant period of time has become pretty slim.

Finally, there is such pressure now, particularly with the big pharma companies, to be able to deliver a double digit growth every year that they are required to bill several billion dollars in drug sales each year. As a result the time to launching new drugs and marketing them into blockbusters has been squeezed into a much shorter timeframe. Thus, the traditional models that were set up to monitor adverse side effects by the Food and Drug Administration (FDA) and others, setting limits to the total number of adverse effects within a short period after launch, are no longer appropriate. For example, setting a limit of 100 adverse effects in the first three months on the market, but then having an accelerated launch, means you are likely to see many more adverse effects than expected. The problem is are there really more adverse side effects than
expected or is it just a function of an accelerated launch?


So there are a number of reasons why pharmaceutical brands have become more important. First of all you have got to create more value from your molecule above and beyond the obvious benefit. Secondly you want to create an entity that is differentiable from your competitors. In addition to that, you have the potential to create a sustainable entity through which to leverage the value of your brand. For example, if you take Prilosec and Nexium, they have been able to try and leverage the values they had in their brand using the color purple and the vehicle of ‘the purple pill’. The brand elements that were associated with Prilosec, that were built well in advance of its decline following patent expiry, were leveraged into the Nexium brand. Another example of brand leverage is Claritin and Clarinex. Claritin never really had any  discernable value other than it was a non-drowsy antihistamine, but Schering-Plough has leveraged that nicely into Clarinex.

So pharmaceutical branding initially was just about brand awareness and being able to make sure that you maximize awareness. Now it is much more about the value that my brand has over-and-above competitors in the marketplace. Pharmaceutical branding today is about expressing brand value – about expressing something else about the product that is valuable to either the patient, physician, or any relevant audience.

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