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Tuesday, 15 April 2014

Supermarkets in the United States

Supermarkets in the United States US



Headlines

·         Supermarket sales reach US$330 billion in 2008, up 3% in current value terms from the previous year
·         Although economic conditions force consumers to spend less, supermarkets are able to benefit as groceries remain a necessity
·         Competition continues to grow with hypermarkets and begins to grow greater with discounters
·         Retail sales through supermarkets are predicted to grow by 8% in constant value terms over the forecast period, to reach US$357 billion in 2013


Overview

·         Supermarkets were among several channels within the grocery retail market that experienced growth in value sales despite the harsh economic climate in the US. While the lack of discretionary spending hampered sales among many retail channels, groceries are among the basic necessities needed for survival. Supermarkets were also well-positioned in capturing consumer spending due to their investments in developing the quality and variety of their respective private label lines. Due to tightening budgets and the rising prices of grocery items, some consumers, for the first time ever, purchased private label food and non-food items. Therefore, the increased sales of these private label products helped to push profit margins upwards for the supermarket retailers. However, even greater growth in 2008 was tempered by competition from hypermarkets and discounters.
·         The number of supermarkets declined in 2008, with a net decrease of 93 stores. Increasing competition from within the channel as well as with hypermarkets and discounters is largely attributable to the fall. In addition, the current economic environment discouraged many retailers from continuing with expansion plans as capital savings are deemed a necessity given the uncertainty of the economic future.
·         In 2008 about 83% of value sales in supermarkets were from grocery items, up from 81% in 2007. Many consumers scaled back on the purchase of peripheral items, thus limiting purchases to essential grocery products.
·         While Kroger continued to be the leading supermarkets player, Safeway made some relatively significant strides in 2008. Safeway held onto its second place, as it sought to revamp some of its stores in order to improve its customer experience. Shopping environments that catered to more upscale consumers were created in select geographic markets by remodelling store designs and layouts, adding a wider variety of natural food products, some of which are among its own private label lines such as its O Organics line, and offering more premium wines, as well as artisan cheeses and breads in comparison to typical supermarkets.
·         Whole Foods Market experienced a slight drop in value share after a series of strong year-on-year gains. Many grocery retailers have increased their organic and natural food offerings, including Wal-Mart, which made a large organic push in 2006 but has since scaled back on its initial aggressive organic campaigns. However, the decline of Whole Foods is mostly attributable to the current economic environment, as household budget constraints forced some consumers to revert back to non-organic products, and thus taking their grocery shopping elsewhere. Whole Foods recently assigned “value gurus” in its stores to help customers search for bargains. The company will likely recover over the forecast period, as consumers continue to grow more health conscious.
·         In late 2007, UK-based Tesco entered the US market under the Fresh & Easy fascia. Its first stores opened in California, Arizona and Nevada. While it arrived with much fanfare due to its numerous prepared meals and smaller store format, there was some disconnect between the UK-based company and US consumers. Among the challenges was labelling of “best by” or “enjoy by” dates for many of its fresh and prepared foods. While Fresh & Easy wanted to emphasise the freshness of the product, US consumers were turned off as those dates were interpreted as expiration dates, and therefore portraying the opposite of what the company wanted to communicate. Competition from established retailers, namely Trader Joe’s, also provided another challenge for Fresh & Easy. In March 2008, after building 59 stores since its initial opening, Tesco announced a temporary halt to building new stores. While the company said it was an intentional move, many analysts speculated about the struggles of Fresh & Easy causing the need to scale down its initial aggressive forecasts of nearly 150 stores by the year end. However, Tesco maintains that its US sales are strong and is continuing to make adjustments to cater to its customers.
·         To counter Tesco’s Fresh & Easy stores, Wal-Mart debuted its Marketside store in October 2008. The company is ambitious in that it hopes to have over 1,000 stores generating over US$10 billion in sales annually. This smaller format (approximately 900 sq m of selling space) remains in the concept stage for now, and its further development depends on consumer receptivity. The Marketside stores will have a smaller assortment of goods with an emphasis on premium foods. Wal-Mart hopes to capture those consumers who are looking to make a quick trip to purchase perishables, as well as move into geographic areas previously untapped due to the large formats that its hypermarkets require.
·         In a short-term perspective, discounters pose a threat to the growth of the supermarkets channel. Budget constraints are steering consumers to discounters, who are focused solely on pricing as prices are deeply discounted without being forced to purchase in bulk. However, growth of the discounters is expected to slow over the forecast period, as economic recovery will likely draw consumers away from discounters. Therefore, in a long-term perspective, hypermarkets pose a greater threat to supermarkets.

Hypermarkets are growing in popularity especially as consumers are looking to save money with respect to price and fuel in the volatile US economy. Hypermarkets are projected to be the fastest growing grocery retail channel in value terms. Therefore, supermarkets are strategising various ways to help compete against one another and hypermarkets. Supermarkets are making more investments to improve the in-store experience. The improvements involve creating a more enjoyable, and in some cases, upscale shopping experience by adding gourmet or natural/organic private label selections, creating easier to navigate store formats including quicker checkout lanes and improving marketing efforts through loyalty card .

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